Your PrivaCY Matters

This document is the property of Bacancy Systems PVT LTD. It contains information that is proprietary, confidential, or otherwise restricted from disclosure. If you are not an authorized recipient, please return this document to the above-named owner. Dissemination, distribution, copying or use of this document in whole or in part by anyone other than the intended recipient is strictly prohibited without prior written permission of Bacancy Systems PVT LTD.

Our Privacy Policy was last updated on 20th-August-2025

Bacancy Systems PVT LTD Technology Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for software development services.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Project requirements, technical specifications, budget information
• Communication Records: Messages, emails, call records, meeting notes
• Payment Information: Billing address, payment method details (processed by third-party payment processors)
• Professional Information: Resume, portfolio, work experience, skills assessment results

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Technical Information: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking Data: Website preferences, session information, analytics data

Information from Third Parties

We may receive information about you from:

• Referral Partners: Business partners who refer clients to us
• Social Media Platforms: Professional profiles from LinkedIn or other platforms
• Background Check Services: For developer verification (with consent)
• Client References: Feedback and testimonials from previous clients

We use your information for the following purposes:

Service Delivery

• Providing software development services and developer resources
• Matching you with appropriate developers or projects
• Managing project timelines, deliverables, and communications
• Facilitating collaboration between clients and development teams

Business Operations

• Processing payments and managing billing
• Maintaining client and developer databases
• Conducting quality assurance and performance reviews
• Managing contracts and legal compliance

Communication

• Responding to inquiries and providing customer support
• Sending project updates and status reports
• Sharing relevant industry news and company updates
• Marketing our services (with your consent)

Improvement and Analytics

• Analyzing website usage and service performance
• Improving our matching algorithms and service quality
• Conducting market research and client satisfaction surveys
• Developing new services and features

We may share your information in the following circumstances:

With Your Consent

• Sharing client requirements with potential development teams
• Providing developer profiles to prospective clients
• Publishing testimonials or case studies (with explicit permission)

Service Providers

We work with third-party service providers who assist us in:

• Payment processing and billing
• Website hosting and maintenance
• Email marketing and communication platforms
• Analytics and performance monitoring
• Background verification services

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Legal Requirements

We may disclose information when required by law, court order, or to:

• Protect our rights and property
• Ensure user safety and security
• Prevent fraud or illegal activities
• Comply with legal obligations

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption: Data transmitted over secure HTTPS connections
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for all staff
• Secure Infrastructure: Protected servers and database systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations and tax requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

Typical retention periods:

• Client Data: Duration of engagement plus 1 years for legal compliance
• Developer Data: While actively providing services plus 3 years
• Website Analytics: 26 months
• Marketing Data: Until you opt out or request deletion

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Update or correct inaccurate personal information
• Modify your communication preferences

Deletion

• Request deletion of your personal information (subject to legal requirements)
• Remove your data from our marketing lists

Objection and Restriction

• Object to certain processing activities
• Request restriction of processing in specific circumstances

Marketing Opt-out

• Unsubscribe from marketing emails
• Opt out of promotional communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

As a global service provider, we may transfer your information to countries outside your residence, including the United States and India where our development teams are located. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and user behavior
• Provide personalized content and recommendations
• Enable social media features

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for advertising and remarketing
• Preference Cookies: Remember your choices and settings

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice during your next service interaction

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

We are committed to maintaining high privacy standards and may comply with various frameworks including:

• ISO 27001 security standards

If you have any questions about this Privacy Policy, You can contact us:

• By visiting this page on our website: https://bacancysystems.com/contactus
• By sending us an email: [email protected]